Last Updated: 23/02/25

At Florietta, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.florietta.com or make a purchase from us.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide, such as your name, email address, shipping and billing address, and payment details.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address, which helps us understand your browser and operating system for security and optimization purposes.

Email Marketing (If Applicable):

With your permission, we may send you emails about new products, exclusive offers, and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.

If we request your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at hi@florietta.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if:
We are required to do so by law.

You violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides us with an e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and general application. Shopify stores your data on a secure server behind a firewall.

Payment Security

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and stored only as long as necessary to complete your transaction.

All direct payment gateways adhere to PCI-DSS standards, which ensure the secure handling of credit card information by our store and its service providers.

For more details, you may read Shopify’s policies:

• Shopify Terms of Service
• Shopify Privacy Policy

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform their services for us.

However, certain third-party service providers, such as payment gateways and shipping carriers, have their own privacy policies regarding the information we must provide for purchase-related transactions.

We recommend that you read their privacy policies so you understand how your personal information will be handled by these providers.

Location-Specific Data Laws:
Certain providers may be located in a different jurisdiction than either you or us. If you choose to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of that jurisdiction.

Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy or our Terms of Service.

Links to Other Websites

When you click on links on our store, they may direct you to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional industry-standard security measures.

SECTION 7 - COOKIES

We use cookies to improve your browsing experience. Below are the cookies we use and their functions:

• _session_id: Allows Shopify to store session information (referrer, landing page, etc.).
• _shopify_visit: Used to track store visit numbers.
• _shopify_uniq: Tracks how many times a single customer visits.
• cart: Stores cart content information.
• _secure_session_id: Ensures session security.
• storefront_digest: Determines if a visitor has store access (for password-protected sites).

You can manage cookies in your browser settings.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country of residence. If you are under the age of majority, you confirm that you have received parental or guardian consent.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time, so please review it frequently. Changes will take effect immediately upon posting on this page.

If we make material changes, we will notify you on our website.

If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue selling our products to you.

QUESTIONS & CONTACT INFORMATION

If you would like to:

• Access, correct, amend, or delete any personal information we have about you,
• Register a complaint,
• Or require more details about our Privacy Policy,

Please contact our Privacy Compliance Officer at hi@florietta.com.Re: Privacy Compliance Officer
www.florietta.com